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FAQs

What types of staircases does Precision Steel offer?

  • Precision Steel specializes in a wide range of staircase designs, including straight, spiral, and custom configurations. Our staircases are crafted with precision and can be customized to suit various architectural styles.

How do I initiate the process of getting a Precision Steel staircase?

  • You can start by contacting us through our website, phone, or by visiting our showroom. Our customer service team will guide you through the initial consultation process to understand your needs and preferences.

Can I visit your showroom to see the staircase options in person?

  • Absolutely! We welcome customers to visit our showroom to explore our staircase designs, materials, and finishes. Our team will be available to provide information and answer any questions you may have.

How does the customization process work?

  • After the initial consultation, our design team will collaborate with you to create a customized staircase design. You'll receive detailed proposals and 3D renderings for your approval, and we'll work closely with you to make any necessary adjustments.

What materials are used in Precision Steel staircases?

  • Our staircases are crafted from high-quality steel, ensuring durability and a modern aesthetic. We offer various finishes, including powder coating and stainless steel options, to complement your interior design.

How long does the installation process take?

  • The installation timeline varies depending on the complexity of the design and other project-specific factors. Our team will provide you with a detailed schedule during the design phase, and we strive to complete installations efficiently while maintaining our commitment to quality.

What maintenance is required for Precision Steel staircases?

  • Precision Steel staircases are designed for minimal maintenance. Regular cleaning with a mild, non-abrasive cleaner is usually sufficient to keep the staircase looking its best. Specific care instructions will be provided upon installation.

Does Precision Steel offer a warranty for its staircases?

  • Yes, we provide a limited lifetime warranty on the structural integrity of our staircases and a one-year warranty on the finish. Please refer to our warranty policy for more details.

Can I get a quote for a Precision Steel staircase?

  • Certainly! Contact us to schedule an initial consultation, during which we will discuss your requirements and provide you with a customised quote based on your chosen design and specifications.

How can I get in touch with Precision Steel for further inquiries?

  • You can reach us through our website's contact form, call us on 0468 834 599, or visit our showroom. Our team is ready to assist you with any questions or concerns you may have.
faq

Staircase Design Supply and Installation